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Executive By-lines
Perspective:
Why IT does--and does not--matter
IT infrastructure-outsourcing companies are using to their advantage brilliant IT engineers and modern IT automation and management tools and have created state-of-the-art IT management services that are being steadily scaled throughout North America. The success of these companies validates Carr's thesis: IT infrastructure is becoming just another utility for business. And just as it doesn't make any sense for businesses to build, staff and maintain their own electrical generation plants, it doesn't make any sense to build, staff and maintain their own plants to generate datatricity. [more]
Perspective:
The lessons of Sasser
Three weeks before the Sasser worm began to slither across the Internet, Microsoft published a patch to block the hole the worm uses to tunnel inside computers. [more]
Speeches
Luncheon Keynote at Worldwide Shared Services Summit
Shared Values, Shared Success
Good afternoon everyone. I’m delighted to be here today because I believe this is the most important group of business people in the world at the most important moment ineconomic history meeting on the most important topic. We – all of us right now – are riding atopthe biggest business opportunity of the century, and the most important topic is success. I wantto share with you what I believe to be the key to success in a shared services economy.
Just in case your toes aren’t already curled in excitement about our times and this opportunity, let’s review where we are. [more]
Conference Board Summit on Leadership
Value-Based Leadership
Good morning ladies and gentlemen. I’m going to talk about what I’ve learned about organizational leadership based on my experience as a CEO of three different companies, two public and one private. Every organization needs values that guide it through good times and bad. It is my belief that this applies to all organizations, large or small, global or local, public or private.
During the past three decades that I’ve led companies, no other time has been more complex. Four factors -- economic dislocation, a fundamental loss of trust, greed and political and social chaos -- have combined to create the perfect storm for CEOs and, of these four, economic dislocation is probably the factor that has been most troubling. [more]
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Executive visibility is about communicating leadership, not scratching an ego itch.
Executive visibility is about working with the media the way the media wants to work: who's the personality, what's the personality and how does that personality interact with the organization.
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